Setting Up a Membership Payment System for Your Business
Running a membership based business model might seem like a simple process when you're starting out. But it quickly becomes clear that managing a member database or even tracking membership status for your paying subscribers can become complex.
It might be because you offer different levels of membership packages, or you offer tiered or different access depending on locations, affiliations or other variables.
In short, membership management needs a robust management system to ensure smooth daily running and reduce the potential for both data leaks and the administrative challenges.
And this is where we come to the benefits of using membership management software platforms such as Arbox. From simple payment processing to automated reminders, there are many reasons why your membership-based business should employ an all in one solution for both managing member data and automating payments.
Let's find out how automating membership access can significantly ease the management of subscription payments and access to your services. We will also discuss how membership management can be executed entirely online and linked to any access systems or CRMs that you might already employ.
Why use Membership Management Software?
Managing a membership-based business can be labor-intensive and time-consuming. The maintenance of member information, sending renewal reminders, processing payments, granting access, and tracking member engagement can all take a considerable amount of time and effort.
This is where membership management software can simplify the workload.
The essence of membership management software is to streamline complex tasks associated with membership-based businesses. The automation of critical operations, such as subscription renewals, payment processing, access control, and member communication, translates to time saved, mistakes avoided, and overall business efficiency.
Here's why it makes sense to use membership management software:
1. Saves Time and Reduces Errors
Perhaps the main reason to use membership management software is time optimization. When it comes to membership renewals, you don't need to manage spreadsheets or create emails to remind people to pay their monthly subscription.
And of course, manual data entry, which is prone to errors, can be replaced with an automated system that reduces human error in your membership database.
2. Enhances Member Experience
A well-organized membership system simplifies the sign-up, payment, and renewal process for your customers. Members should also have the ability to manage their own profiles, update their personal information, and view transaction history.
And with a tool such as Arbox you can easily integrate elements such as different pricing structures, additional membership features or even an online store (for those essential add-ons).
This streamlined experience can lead to increased member satisfaction and retention.
3. Streamlines Communication
Effective communication is crucial for any business, and this is especially true when you have loyal members.
Membership management software like Arbox often includes communication features such as email marketing tools, SMS capability and even an integrated chat box.
This then enables you to create and send customized newsletters, emails, and notifications to your members in an efficient and targeted manner. Many platforms, including Arbox, also come with built-in templates and design tools to make your communication visually appealing and professional.
4. Member Tracking and Reporting
Membership software offers comprehensive analytics and reporting tools to help business owners track the progress of their membership program, identify trends, and make informed decisions.
You can analyze membership demographics, membership churn, revenue, and more, making it easier to refine your membership offerings and marketing strategies.
Most membership management software is scalable, meaning your system can grow alongside your business. As you expand, you can add more members, user accounts, and features without worrying about manual upgrades or encountering any hiccups in your membership management processes.
With Arbox, you can start for free and level up as your membership database becomes bigger or more complex.
How can you Automate Monthly Subscriptions and Payments from Customers?
One of the key features of membership management software is the facilitation of regular and recurring payments. Arbox works seamlessly with payment platforms such as Stripe to ensure an easy and secure transaction process. Members are able to subscribe or renew their memberships, the payments are processed automatically, and you receive instant notifications.
To automate monthly subscriptions and payments from customers, there are several steps you should cover. Below is a systematic guide:
1. Select Your Payment Processor
Choosing the right payment processor is essential for the automation of subscriptions and payments. Opt for a processing platform that offers reasonable transaction fees, reliable customer support, and seamless integration with your software.
Arbox offers standalone payment processing, as well as integration with Stripe. If you're looking for the lowest fees to process payments, we think these are the two best options for managing membership payments.
Read more about our payment processing.
2. Set Up Membership Plans and Pricing Tiers
Once you have selected your payment processor, you can also create different membership plans and pricing tiers according to the services or access you offer. These can range from basic to premium plans, monthly to annual subscriptions, or student to family packages.
You can easily set these different pricing structures in your Arbox dashboard and set them as recurring payments for members.
3. Implement Recurring Billing
When it comes to automating subscriptions, recurring billing is essential. Your chosen membership management software should have a feature that automatically bills your members' credit or debit cards on their renewal date. Arbox manages these recurring payments automatically on your behalf.
It can also be a good idea to send advance notifications to your members regarding upcoming charges. These notifications will help maintain transparency and prevent any payment disputes.
Again, with Arbox, you can simply set up a notification that reminds them that their membership is up for renewal and will be processed automatically.
4. Monitor Failed Payments and Expiring Cards
Failed payments or expiring cards can result in lapsed memberships. Membership management software should alert you and your members about any failed payments or expiring cards.
Implement a system that will automatically retry failed transactions or send notifications to members, prompting them to update their card information for seamless payments.
5. Offer Subscription Management Options
To empower your members, ensure that your membership management software allows them to manage their subscriptions.
They should be able to upgrade, downgrade, pause, or cancel their memberships with ease. Providing this level of control through Arbox can greatly improve member retention and satisfaction.
What Types of Businesses could use Membership Management Software?
Membership management software is not limited to one business model. Instead, it is versatile enough to offer solutions across a wide range of business models.
From fitness centers, clubs or societies, to other pay-to-access services like private members' clubs or lounges, and even online communities or digital services... Any business with a subscription-based model can reap massive benefits from implementing membership management software.
Here are some examples of businesses that can benefit from membership management software:
- Gyms and Fitness Studios: Manage member sign-ups, class schedules, and processing recurring membership fees with ease. You can also integrate your membership database with access controls by using Arbox.
- Clubs and Associations: Offer various membership options, automate member communication, and process event registrations. Whether a professional association, or a local kids dance club, member based organizations can seamlessly manage their activities and member database with Arbox.
- Non Profit Organizations: Membership software can also be used to handle member donations, volunteer management, and event management or planning.
- E-learning Platforms: Automate course registration, student management, and payment processing through Arbox membership management software. You can also use the platform to give people access to your online classes and even upsell using your online store.
- Coworking Spaces: Manage membership levels, space bookings, and facilitate user access control. This can be especially useful if you need to limit the amount of coworking space users, due to capacity, or if you want to attract a bigger clientele to your space using the inbuilt marketing tools in Arbox.
- Subscription Box Services: Handle subscription management, shipping schedules, and customer profiles. Use Arbox to send subscription reminders and even send email bulletins about new deals or upcoming specials.
- Beauty Salons and Spas: Give your loyal customers the option to book in with a monthly recurring subscription, giving them access to treatments or special events. By using Arbox you can also reward your customers with loyalty points, and give access to your online store.
- Private Fitness Industry Professionals: From personal trainers or boot camp instructors, to ski schools and running clubs, member management is easier with Arbox. You can also incorporate group memberships for things like corporate fitness packages, or even manage event registration.
No matter the type of membership-based organization, incorporating membership management software offers significant benefits, including streamlining membership management processes, improving customer satisfaction, and increasing revenue.
Why Arbox is the Best Membership Software
Although there are many membership software options, Arbox stands out due to its intuitive user interface, diversity in features, and compatibility with other business software. In fact, Arbox is built with scalability in mind, and is designed for business owners looking for multi-functional features such as marketing tools, communication channels, event management and, of course, membership management.
Some of the features that make Arbox the best membership management software include:
Ease of Use
Arbox offers a user-friendly interface tailored for users from . Both you and your clients will find it simple to navigate through the software's features and settings. The platform offers step-by-step guidance, which makes onboarding new users effortless.
This is important when it comes to managing your membership database and payment schedules.
Wide Range of Features
Arbox is not just about membership management. It extends its functionality to various aspects of running a membership-based business. Some key features offered by Arbox include:
- CRM (Customer Relationship Management) functionality
- Staff management and scheduling
- Access control for facilities
- Member insights and analytics
- Automated marketing and communication
- Mobile app for members and staff
Arbox is designed to easily integrate with different applications and software, increasing the scope of your business management capabilities. Whether you want to include accounting software such as QuickBooks, automate marketing campaigns through Mailchimp, or use Zapier to connect multiple platforms, Arbox will work flawlessly with your existing systems.
Great Customer Support
Arbox recognizes the importance of prompt assistance when you need it the most. A responsive customer support team is readily available to assist users with any software-related queries or issues. This ensures that your membership software doesn't hinder your business operations in any way.
Customization and Flexibility
Arbox software can be customized according to your specific business needs. Tailor the platform to match your organization's branding and visual aesthetics. Additionally, use custom fields and forms for member profiles, registration, and more, to collect the information that's most relevant to your business.
Try Arbox For Your Member Management System
If you run a subscription-based or membership-driven business, Arbox offers the best membership management software for business owners. Streamline your operations with the easy-to-use interface, robust set of features, and powerful integrations: Arbox will help bring efficiency to your membership management process.
By automating key tasks and freeing up valuable time and resources, you will be better equipped to focus on the growth and expansion of your business.
Get started with Arbox today and watch your business thrive.
Join a live demo to learn how Arbox can help get organized and provide an amazing client experience.